A couple of months have now gone by since we were collectively told to stay at home and, whilst there is still a level of uncertainty, we can definitely see some light at the end of the tunnel!
Following the most recent government advice around travel and staycations, we are very much hoping that we will be able to welcome you to our beautiful part of the world from 4th July 2020. These are guidelines at this stage, but rest assured that we are and will continue to monitor and adhere to all developments extremely closely. We will, of course, keep you updated as the situation progresses.
Whilst we’re looking ahead to this wonderful possibility of welcoming you back to the Caerhays Estate soon, we’re also taking extra precautions to keep our guests, staff and community safe. We’d like to thank you for your support and patience so far as we’ve been doing our best to navigate these uncharted waters.
We understand you will naturally have some questions around 2020 bookings, so here are some important things you might need to know.
- If you have booked to stay in one of our holiday properties before 3rd July 2020, your booking is fully transferrable to another date within 16 months of your intended arrival date, free of charge. All monies paid thus far will be transferred across to your new dates.
- Following on from the above, you can opt to either transfer your dates to ensure you secure particular dates, or you can put your booking on hold and provide alternative dates later in the year. As above, all monies will be transferrable to your new chosen dates.
- If you are deferring your booking to 2021 and carrying your deposit across, we will match the price that you paid for your existing booking this year. Please be aware that there may be a price increase if your current booking is for a stay during low season (Oct-May) and you opt to move your booking to a stay during peak season (June-Sept).
- All our staff and housekeepers have been briefed and trained to follow strict NHS guidelines around health and hygiene. This includes extra-deep cleans on top of our already stringent cleaning routines, as well as extra hand sanitising stations. You can view the NHS guidelines here.
If you have a booking within the next few months and would like to discuss your options, or you are thinking ahead to 2021 holidays and beyond, you can reach us on either email@example.com or 01872 500026.